| Customization: | Available |
|---|---|
| After-sales Service: | 24 Hours Online Support |
| Warranty: | 2 Years |
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Optional parts
| Model | SRF-P |
| Working size | Diameter: 20-160mm/20-220mm/20-230mm/20-350mm in options |
| Laser source | Max/Raycus/ Reci |
| Control System | Cypcut control system |
| Laser Wave Length | 1080nm |
| Auxiliary Gas | oxygen,nitrogen,air |
| Repeat positioning accuracy | ±0.02mm |
| Working life of fiber | More than 100000 hours |
| Transmit system | Dual Rack & Pinion type |
| Delivery time | 30 days |
| Gross weight | 2800kg |
Jinan SR-Tech Machinery Co., Ltd. was established in 2018, in the past years, our company is mainly committed to the R&D and manufacturing of CNC machinery, fiber laser cutting, welding, cleaning machines, polishing machines and all kinds of metal processing devices. The company has first-class foreign trade salesmen, mechanical design engineers and after-sales service engineers in the same industry to make sure provide customers with better services. The company's SR series products have passed ISO, CE, FDA and other international certifications. Exported to more than 100 countries in Europe, America, Middle East, South Asia, Africa, etc., and have established agency-level sales relationships with many countries, and have won unanimous praise from many foreign customers.
Full container shipping, according the machine size, we can calculate well how many sets can be loaded in one container to help customers save ship fees.
Pre-sales service
Timely reply: products, price, technology, industry solutions & other aspects
Free sample service: any testing work can be satisfied here;
Service in sale
Timely updates: once the order confirmed, we will update you the machine processing every 7 days by videos or photos.
Quality and package gurantee: our team will test seriously your machine before package for more than 72 hours to make sure the machine in good condition. Multi package way to ensure you will receive a well complete machine.
After-sale service
1:free user manual and videos will be sent once the machine left our factory.
2:Customer Service :7*18H fast response from engineer team.
3: we will provide 2 years warranty for the whole machine, any parts damaged or needed, we will give a good solution or
reasonable price.
Q1: How can I get the best machine for me?
You can tell us your working material, detail work by picture or vedio so that we can judge whether our machine can meet your need or not. Then we can give you the best model depends on our experience.
Q2: This is the first time I use this kind of machine, is it easy to operate?
We will send you manual and guide vedio in English, it can teach you how to operate the machine. If you still can not learn how to use it, we can help you by "Teamviewer" online help software.Or we can talk by phone, email or other contact ways.
Q3: If the machine has problem in my place, how could I do?
We could send free parts to you in warranty period if machines have any problem under "normal use".
Q4: What's the guarantee, in case the machine breaks down?
The machine has two years guarantee. If it breaks down, generally speaking, our technician will figure out what the problem may be, according to client's feedback. Parts except for consumable parts will be replaced for free if the problems are caused by quality fault.
Q5:How about the documents after shipment?
After shipment, we will send all original documents to you by DHL, including Packing List, Commercial Invoice, B/L, and other certificates as required by clients.
Q6:How long is the delivery time?
For standard machines, it would be 25 days; For non-standard machines and customized machines according to client's specific requirements, it would be 40-45 days.
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