| Customization: | Available |
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| After-sales Service: | 24 Hours Online Support |
| Warranty: | 2 Years |
| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Payment Methods: |
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| Support payments in USD |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Multifunction fiber laser machine, can weld, clean and cut metallic materials;
| Model | SRW |
| Laser Type | Continuous fiber laser |
| Fiber Laser Power | 800w 1200w |
| Galvanometer width | 0.5-5mm |
| Galvo scan speed | ≤8000mm/s |
| Welding speed | 0-120mm/s |
| working environment temperature range | 0-55ºC |
| Working voltage | 220/380V |
Pre-sales service
Timely reply: products, price, technology, industry solutions & other aspects
Free sample service: any testing work can be satisfied here;
Service in sale
Timely updates: once the order confirmed, we will update you the machine processing every 7 days by videos or photos.
Quality and package gurantee: our team will test seriously your machine before package for more than 72 hours to make sure the machine in good condition. Multi package way to ensure you will receive a well complete machine.
After-sale service
1:free user manual and videos will be sent once the machine left our factory.
2:Customer Service :7*18H fast response from engineer team.
3: we will provide 2 years warranty for the whole machine, any parts damaged or needed, we will give a good solution or
reasonable price.
Q1: How can I get the best machine for me?
You can tell us your working material, detail work by picture or vedio so that we can judge whether our machine can meet your need or not. Then we can give you the best model depends on our experience.
Q2: This is the first time I use this kind of machine, is it easy to operate?
We will send you manual and guide vedio in English, it can teach you how to operate the machine. If you still can not learn how to use it, we can help you by "Teamviewer" online help software.Or we can talk by phone, email or other contact ways.
Q3: If the machine has problem in my place, how could I do?
We could send free parts to you in warranty period if machines have any problem under "normal use".
Q4: What's the guarantee, in case the machine breaks down?
The machine has two years guarantee. If it breaks down, generally speaking, our technician will figure out what the problem may be, according to client's feedback. Parts except for consumable parts will be replaced for free if the problems are caused by quality fault.
Q5:How about the documents after shipment?
After shipment, we will send all original documents to you by DHL, including Packing List, Commercial Invoice, B/L, and other certificates as required by clients.
Q6:How long is the delivery time?
For standard machines, it would be 7 days; For non-standard machines and customized machines according to client's specific requirements, it would be 15-18 days.
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